Privacy Policy

Last updated: January 1, 2026

Home Design Visionary ("we," "us," "our") respects your privacy. This policy explains what information we collect through homedesignvisionary.com, how we use it, and the choices you have.

1. Information We Collect

• Contact information you submit voluntarily through our booking form, contact form, or newsletter — such as your name, email address, phone number, ZIP code, and project details.
• Project information you share with us during consultations, including budget ranges, property details, and service preferences.
• Usage data collected automatically, such as browser type, device type, pages visited, and approximate location derived from IP address.
• Communication records, including emails and phone notes, when you contact us.

2. How We Use Your Information

• To respond to enquiries, schedule consultations, and prepare quotes.
• To perform renovation services, order materials, and manage your project.
• To send newsletters and marketing updates (only with your consent).
• To improve our website, services, and customer experience.
• To comply with legal, licensing, insurance, and tax obligations.

3. Legal Bases for Processing

We process personal data based on your consent (newsletter), performance of a contract (renovation projects), legitimate interests (site improvement, fraud prevention), and legal obligations.

4. Cookies & Analytics

Our website may use essential cookies and privacy-respecting analytics to understand traffic patterns. You can disable cookies in your browser settings; the site will continue to function.

5. How We Share Information

We do not sell or rent your personal information. We share data only with: (a) lending partners when you request financing, (b) vetted service crews strictly as needed to perform your project, (c) service providers who host our email and website under confidentiality agreements, and (d) authorities when required by law.

6. Data Security

We apply industry-standard safeguards including encrypted transmission (HTTPS), access controls, and limited data retention. Email submissions are processed through secured mail infrastructure and retained only as long as necessary.

7. Data Retention

Enquiry data is retained for up to 24 months if no project proceeds, and for the duration required by warranty, tax, and construction-licensing law if it does. Newsletter data is retained until you unsubscribe.

8. Your Rights

You may request access to, correction of, or deletion of your personal data, withdraw consent, or object to marketing at any time by emailing info@homedesignvisionary.com. California residents have additional rights under CCPA/CPRA, including the right to know what personal information is collected and the right to opt out of any "sale" (we do not sell data).

9. Children's Privacy

Our services are directed to adults. We do not knowingly collect information from anyone under 16 years of age.

10. Third-Party Links

Our site may link to third-party sites (e.g., image or font providers). We are not responsible for their privacy practices; please review their policies separately.

11. Changes to This Policy

We may update this policy periodically. Material changes will be posted on this page with a revised "last updated" date.